FAQ

1. What is the Redkey W15 vacuum cleaner?

The Redkey W15 is a 3-in-1 cordless wet and dry vacuum cleaner that vacuums, washes, and mops in one step . It's designed to simplify daily cleaning and effectively remove dust, spills, and pet hair.

2. What cleaning methods are available?

The Redkey W15 offers 3 cleaning modes :

  • Standard Mode : for daily cleaning
  • Water mode : ideal for wet stains and splashes
  • High Suction Mode : for ingrained dirt and heavily soiled areas

Changing modes is easy via a simple button.

3. On what types of soil can it be used?

The Redkey W15 is suitable for:

  • Hard floors
  • Hardwood
  • Tiles
  • Marble
  • Short pile rug

It is perfect for homes with children or pets.

4. Does it effectively clean edges and corners?

Yes. Thanks to its precise design, the Redkey W15 can clean up to 0.2 inches (≈ 0.5 cm) from walls and baseboards , ensuring thorough cleaning even in hard-to-reach areas.

5. What is its autonomy?

The vacuum cleaner offers up to 45 minutes of battery life , allowing you to clean surfaces up to 150 m² (1615 ft²) on a single charge.

6. What is the capacity of the water tanks?

The Redkey W15 is equipped with two large, separate fuel tanks :

  • Clean water tank: 910 ml
  • Dirty water tank: 600 ml

This allows for longer cleaning without frequent refilling or emptying.

7. Does it have a screen or voice assistance?

Yes ✅

The Redkey W15 is self-propelled , meaning it moves forward on its own. Simply guide it effortlessly, even around furniture and in tight corners.

Yes. It is equipped with:

  • An LED screen displays the battery life, cleaning mode, and device status.
  • With intelligent voice control for simple, hands-free operation

8. What is the guarantee?

Redkey offers:

  • 2-year warranty
  • Customer service available 24/7
  • Explanatory videos and a troubleshooting guide with error codes